Politique d’expédition
COCO Padel – Shipping Policy
At COCO Padel, we are committed to offering reliable, fast, and transparent worldwide delivery of our premium padel rackets and accessories. This global shipping policy outlines processing times, international delivery methods, customs duties, return procedures, and frequently asked questions.
Global Shipping Options
We ship padel rackets and accessories to customers worldwide. Depending on your location, you may choose between:
- Standard Shipping: Reliable, cost‑effective delivery.
- Express Shipping: Fast international shipping option.
Shipping costs and delivery estimates vary by destination and courier selection at checkout.
Processing & Dispatch Time
Orders are processed within 2–5 business days. During peak seasons or new product launches, processing times may extend slightly. You will receive an email notification as soon as your padel equipment has been dispatched.
Worldwide Delivery Times
- European Union: Standard 3–7 days, Express 1–3 days
- United Kingdom: Standard 3–7 days, Express 2–4 days
- United States: Standard 5–10 days, Express 3–6 days
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Rest of World: Standard 7–14 days, Express 5–8 days
Tracking Information
All international orders include tracking. You will receive your tracking number via email. You can track your order at any time through your COCO Padel account.
Import Taxes, Duties & Customs Fees
Depending on your destination country, shipments may be subject to customs duties, VAT, or import taxes. These fees are determined by local authorities and are not included in the product price unless stated otherwise at checkout.
Customers are responsible for paying applicable import charges. If import fees are not paid and the shipment is returned to us, original shipping costs will not be refunded.
Returns & Exchanges
We accept returns within 30 days of delivery if your item is in unused, original condition. For details, visit our Refund Policy page. Return shipping may vary depending on the customer’s country.
Contact Us
If you have questions about delivery, customs, or global shipping for Padel rackets, please contact support@cocopadel.com.
FAQ
Do you ship Padel rackets worldwide?
Yes, we ship globally.
Will I be charged customs fees?
Customs fees depend on your country’s regulations.
How long does international delivery take?
Delivery time depends on your region and shipping method.
Our Commitment
We understand that fast and reliable delivery is a key part of your shopping experience. At COCO Padel, we work with trusted global carriers to ensure your order arrives safely, no matter where in the world you play.